Name* Email Phone* Pick Up Address* Drop off Location* Date* Time* Number of Passengers* Special Requests This policy outlines the standards and procedures for providing executive taxi services to ensure a high level of service and customer satisfaction. Service Availability - Services available 24/7, subject to booking availability. - Booking requests should be made at least 24 hours in advance to ensure availability. Booking and Cancellations - Bookings can be made via email, app or online booking platform. - Cancellations fees-We have a No Refund Policy Pricing - Transparent pricing structure with no hidden fees. - Quotes provided at the time of booking. Vehicle Standards - Premium vehicles only licenced by Shropshire Council-2017 or newer as per the council policy - Regular maintenance and cleanliness checks. Driver Standards - Professional attire and behaviour. - Valid driving licenses and background checks. Customer Feedback - Feedback collected after each ride to ensure service quality. - Complaints addressed within 24 hours. Safety and Security - Vehicles equipped with GPS and emergency contact systems. Data Privacy - Customer information handled with strict confidentiality. - Compliance with data protection regulations. Amendments - Policy subject to periodic review and updates. - Customers will be informed of significant changes. This policy aims to provide consistent and exceptional executive taxi services, ensuring customer satisfaction and safety at all times. I Consent Join our mailing list See our privacy policy. Submit This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.